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EKELEM AIRHIHEN
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Getting the crowd. Lowering fees. Lesson from EAC
About 12 percent of the world’s population lives in Africa.…
Macroeconomic risks and African aviation 
ACI (the voice of the world’s airports) recently published its…
Business models: Between airport operators and concessionaires 
The Airports Council International released a whitepaper on the above…
Airport retail and path to recovery 
The Airports Council International (ACI) advances the collective interests and…
Voice of the customer support strategy 
The feedback from the customers about their experiences with and…
Airport customer experience takes flight in Poland
The Airports Council International concluded last week their customer experience…
Air transport, accessibility and persons with disabilities 
Equal and dignified access to air transport is covered by…
The significance of customer experience in aviation recovery
The Economist reports that passengers queued for hours at airports…
The impact of Covid-19 on airport business
Covid-19 has been classified as a black swan event.  This…
Traffic, okada and economics
Coming to work in Ikeja today, the first day of…
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