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EKELEM AIRHIHEN
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Challenge and conflict in aviation 
The history of aviation is rich with conflicts and challenges…
The Airport Customer Experience: Customer experience awards for airports 
  EKELEM AIRHIHEN Ekelem Airhihen,  a trained mediator, chartered accountant,…
Innovative passenger flow management at airports
The satisfaction of passengers and the performance of an airport…
Emotional support animals and the passenger
Emotional Support Animals (ESA) are pets that provide emotional support…
Balloons and opportunities for aviation in Africa
It is reported that the hot air balloon is the…
On implementing the Single African Air Transport Market
The Single African Air Transport Market ( SAATM) is the…
Airport railways: Making a difference to the passenger
A rail connection gives a boost to an airport. Airports…
Airport food, beverage retail and passengers’ fond memories
Technology is making a lot of difference to food and…
Cybersecurity, human factor and the passenger experience 
Aviation has had to contend with challenges in the past…
Liquids, aerosols and gels – Looking ahead
There are very many toiletries and other items which come…