- identifies ways to Stay Safe from Fraudsters

- Activate the Night Guard Feature: Enable the Night Guard feature on your PalmPay app to add extra security and verification for transactions made at night.
- Set-up Transaction Guard: Enable the Transaction Guard feature on the PalmPay app to add an extra layer of security for transactions exceeding a set threshold.
- Beware of Phishing Attempts: PalmPay will never ask for your password, PIN, or sensitive details via phone calls, emails, or SMS.
- Use Strong Passwords: Lock your devices and accounts with strong PINs, passwords, or biometric authentication.
- Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling two-factor authentication on your PalmPay account.
- Keep Your Password Confidential: Never share your account password with anyone, including family and friends.
- Report Fraudulent Transactions Immediately: Use PalmPay’s in-app reporting tools to quickly flag and resolve fraudulent transactions.
- Stay Updated: For up-to-date safety messages, view the in-app security center and follow verified PalmPay social media accounts.
- Verify All Transaction Platforms: Thoroughly investigate the transaction platform to ensure legitimacy before completing the transaction.
- Sign-up for PalmPay Wallet Shield: Enjoy compensation for direct losses caused by unauthorized transactions when you sign-up for PalmPay Wallet Shield.