Business a.m.
Backbase, the creator of the Engagement Banking Platform, a composable platform that empowers banks to accelerate their digital transformation through progressively modernising their main customer journeys, is set to launch the 4th edition of the African Banking Digital Transformation Report at GITEX Africa 2024. The report, produced in collaboration with the pan-African publication African Banker, has become a cornerstone in Africa's financial news landscape, offering deep insights into the ongoing digital revolution within the banking sector across the continent. The 2024 edition of the report draws on comprehensive survey data from over 150 banks spanning 35 countries, providing an in-depth analysis of current digital banking trends, key innovations, and the progress of digital transformation. This release underscores Backbase's commitment to fostering technological advancements and driving financial inclusion in Africa. The key highlights of the 2024 Report include:- Digital Innovation: A detailed examination of the latest technological trends reshaping the African banking ecosystem, with a significant focus on Artificial Intelligence and cybersecurity.
- Financial Inclusion: Analysis of strategies implemented by African banks to enhance financial inclusion, particularly through mobile wallets and super apps.
- Resilience in Adversity: Insights into how African banks are navigating the challenging macro-economic environment while maintaining a strong commitment to digitization.