This article was written by Wharton professor emeritus of management Michael Useem. Useem is also director of the Wharton Center for Leadership and Change Management.
You are about to interview three finalists for a senior position in your enterprise. The candidates have all worked for the company for years, and your search committee believes all are qualified. What questions should you ask in the final interview to help you decide who is best qualified to lead one of your premier divisions or functions?
Let’s first consider just how indicative those questions can really be. Plenty, the research suggests. Because of inadequate vettings, including final-stage interviewing, any number of companies have promoted the wrong executive to the top rung, as seen in failed successions at General Electric, Hewlett Packard, and Wells Fargo, and they have paid dearly. Elevating a suboptimal candidate into the corner office can cost you as much as 30% of your financial results over the next three years. And that difference becomes especially pronounced in an era of uncertainty and change, like now.
You will certainly want to query your candidates about their vision for the company, their strategy for getting there, and their understanding of the business, but you’ll also want to get at their leadership capabilities. For that, here’s a final interview question that has worked especially well for Alex Gorsky, the former CEO and now executive chairman of one of the world’s largest publicly traded companies, Johnson & Johnson:

- What are the names of at least three executives at our company whose leadership you have significantly strengthened through your coaching and mentoring?
- How will you lead this enterprise when what counts ahead will be very different from what counted in the past?
- Which of the three candidates to become chief executive would you most like to see elevated and to serve under?
- If you were chief executive today, what would you do that is not already being done by the CEO?
- How will you be a better leader of this enterprise than me?
- Can you sing your leadership capabilities?